Software Download

By downloading the MyDyson™ app you will be registered for automatic updates.

When an update becomes available for your robot it will automatically download and install at the next available opportunity (when the robot is inactive, on the dock and connected to Wi-Fi).

An update screen will be displayed on your robot. Don't interrupt the update until it has completed. Removing the battery during an update may cause irreparable damage. It is also not recommended to press and hold the screen during an update.

When the update is complete, the LCD touchscreen will return to the power mode screen and your robot is ready to use.

Your robot's software can be updated using a USB stick if a Wi-Fi network isn't available.

You’ll need to use a USB stick formatted to FAT32 or MS-DOS (FAT). Contact Dyson to request a genuine USB stick which will be the correct size and format to use.

The latest software can be downloaded below. This software update should be saved onto the USB stick as the only item, and shouldn't be renamed.

Your robot connects to your home network over Wi-Fi so it can be used with the MyDyson™ app. If desired, you can disable or re-enable your robot's Wi-Fi capabilities. See the 'Downloads' section for instructions.

Download your required file onto a USB stick, without renaming it. This file should be the only item saved on to the USB stick.

You’ll need to use a USB stick formatted to FAT32 or MS-DOS (FAT). Contact Dyson to request a genuine USB stick which will be the correct size and format to use.

Some web browsers, may display the file in the browser instead of prompting you to download it. Follow your browser's process for saving the file onto your USB stick.