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About your Dyson PencilWash™ wet cleaner

Welcome to your dedicated Owner’s space.
Here you’ll find helpful tips, maintenance advice, how-to videos, and your user manual.

Dyson PencilWash wet floor cleaner.

Have you registered your machine?

Download the MyDyson™ app to register. Plus, fast access to tailored guides, 24/7 support, and roller replacement reminders.

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Alternatively, you can register online here.

Setting up for the first time

Dyson PencilWash cleaner’s battery, wand, cleaner head, charging stand and drip tray laid out on a table.

Download user manual

Download the user manual for your Dyson PencilWash™ wet cleaner.

Download user manual

Watch a quick guide to using your machine

From filling the tank to navigating your machine’s modes and completing maintenance after use – watch this step-by-step video on how to use your machine.

The Dyson PencilWash wand charges in its charging stand beside the cleaner head in its drip tray.

Preparing your Dyson PencilWash™ cleaner for use

  • The clean water tank is filled with water from a tap.
    Fill the clean water tank

    Your machine requires water in order to function. Before use, fill the clean water tank located in the cleaner head to the ‘MAX’ line, or just below if adding cleaning solution.

  • The wet roller is rinsed under running water.
    Hydrate the roller

    On first use, remove the roller and rinse under running water. Squeeze out any excess liquid, and refit.

    Each subsequent time you clean, switch the machine on and allow 10 seconds for the roller to hydrate before you start.

Cleaning the waste tray

Hold the cleaner head level over a sink. Press and hold the red quick-release button, then slide the cassette out of the main body. Remove the long red cover inside and empty the waste tank.

  • 1. Remove the cassette from the main body

  • 2. Remove the red rectangular cover

  • 3. Empty and rinse the waste tray

LED screen and power modes

LED screen displays power modes, battery charge and maintenance alerts. So you can stay informed.

The LED screen of the Dyson PencilWash cleaner.
  • The LED screen shows one illuminated water droplet when in Standard mode.
    Standard mode

    For everyday cleaning, light spills and debris. Your machine’s default mode.

  • The LED screen shows two illuminated water droplets when in MAX mode.
    MAX mode

    For spot-cleaning stains. Press and release the MAX button once to activate for 5 seconds, or press and hold down to activate for a maximum of 60 seconds.

Maintenance alerts

Essential maintenance alerts will appear on the LED screen if an issue is detected by your machine. These include alerts for low battery, and any main body faults.

A striped orange bar is illuminated when there is a maintenance alert for the Dyson PencilWash cleaner.

Frequently asked questions

To set up and use the Dyson PencilWash™ wet cleaner, first ensure the dirty water tank is empty, clean, and securely fitted. Remove the clean water tank and fill it with water (up to 35°C/95°F). Do not use hot or boiling water. Add the recommended floor cleaning solution – never use bleach. Reattach the tank, fit the high-density microfibre roller, and power on the machine. Before cleaning, run the roller for 10 seconds to hydrate it, then select Auto or Max mode based on your cleaning needs and glide Dyson PencilWash™ across your hard floors.

When using floor cleaning solutions, do use gentle, low-foaming common household detergents and do not use bleach. Be sure to follow the solution’s specific direction for dilution. We do not recommend putting neat detergents in the clean water tank.

We recommend emptying the dirty water tank when the clean water tank runs out of water. The dirty water tank has a capacity of 360ml to re-collect all liquid from the clean water tank (300ml) with additional capacity for any dust and debris picked up.

After cleaning, empty and rinse both the clean and dirty water tanks, wash the roller under running water, and wipe down the machine before storage. Leave the roller to air-dry fully before returning it to the cleaner head.

We recommend that owners wash the Dyson PencilWash™ cleaner head and wet roller after every clean.

We recommend replacing the wet roller every six months to maintain optimum performance. This will vary depending on how often you use your machine.

Dyson 02 Probiotic hard floor cleaning solution.

Pair with Dyson 02 Probiotic hard floor cleaning solution

For an even cleaner clean.

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