Support for your Dyson Omni-glide™ vacuum
Dyson Omni-glide™
Here you can find helpful tips, maintenance advice, your user manual and more.
Activate your guarantee
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Getting started
You can quickly get up and running with our step-by-step guide.
Dyson Omni-glide™ vacuum user manual
Download your Dyson Omni-glide™ user manual.
2.8MB
Using your machine
Eco mode
The optimum balance of power and run time, for everyday hard floor cleaning with your omnidirectional Fluffy™ cleaner head. Simply press the top button for Eco mode.
Max mode
Delivers maximum power for spot cleaning. Ideal when using your vacuum as a handheld. To activate this mode, press the lower button when your vacuum is on. Press it again to return to Eco mode.
Choosing the right tool for the task
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For a variety of cleans
Two tools in one, the Combination tool provides both soft dusting and access to tight spaces.
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For soft surfaces and upholstery
The Mini motorised tool is ideal for cleaning sofas and mattresses.
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For difficult to see areas
The Light pipe crevice tool illuminates the hidden dirt in dark spaces.1
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For smaller hard surfaces
The Worktop tool conveniently cleans table tops and other surfaces.
Looking after your batteries
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Looking after your batteries
If you've chosen to buy an additional click-in battery,¹ we recommend fully charging it soon after purchase, and alternating and charging all click-in batteries regularly to prolong battery health. The ambient temperature range for operation and charging should be 10°C (50°F) to 30°C (86°F).
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Charging your battery
You charge your battery using the charging station that came in the box. This can be mounted to the wall or placed on a flat surface. If you need help setting it up, our video guide shows you how to do it.
Maintaining your machine
It's important to maintain your machine to keep it working at its best. From washing the filter to emptying the bin, you can find tips and advice below.
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Checking for blockages
The most common reason for reduced suction power is debris blocking the airflow. If this occurs, remove the wand, bin and cleaner head and clear any blockages you find.
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Washing the filter
We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.
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Emptying the bin
To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.
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Washing the brush bars
Removing fine dust maintains the effectiveness of your brush bars. Detach them from the cleaner head, and using cold tap water only, gently rub them until the water runs clear. Make sure they're completely dry before reusing.
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Detangling the brush bars
Clearing wrapped hair and fibres relieves unnecessary strain on your machine's motor. This can be done easily by removing the brush bars from the cleaner head.
For detailed instructions on maintaining your machine, you can download your user manual.
2.8MB
Frequently asked questions
The Double Fluffy™ cleaner head is engineered for hard floors only. For cleaning carpets or soft floor coverings, you can use the Mini motorised tool.
We recommend you clean your filter around once a month, but this may be more frequent if you use your machine heavily. After cleaning your filter, always leave it to dry for at least 24 hours. Ensure it's completely dry before refitting on your machine. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
A full charge takes up to 3.5 hours.
We recommend fully charging a spare battery soon after purchase, and alternating batteries regularly to prolong battery health.
Your battery has been designed to be left on charge, so it’s fine to leave it plugged in after charging.
Your machine works independently and doesn't connect to the Dyson Link app.
The Dyson guarantee
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'How to' videos
To help you get the most from your machine. Quick and easy.
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Helpful tips
Tailored reminders that will keep your machine working at its best, for longer.
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Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
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Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
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Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
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Hassle-free replacement
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
