Support for your Dyson Cyclone V10™ stick vacuum

Dyson cyclone V10 variant

Dyson Cyclone V10 Vacuum Cleaner

Activate your guarantee

You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

Using your machine

  • Charging and power modes

    Learn about the different ways to charge your vacuum.

  • Emptying and cleaning the bin

    Learn how to use the 'point and shoot' bin emptying to hygienically empty the bin.

  • Using the tools

    See how to use all of the specialised tools that come with your vacuum to remove dirt from all over your home.

  • The lights on your machine

    Learn about the lights on your machine and what to do if they turn on, or start flashing.

  • Understanding the power modes

    Learn about your machine’s three power modes, and when to use them.

  • Setting up the docking station

    See how to fit the docking station, and recharge your machine.

Maintaining your machine

  • Washing the filter

    We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.

  • Resetting the brush bar

    The brush bar is designed to shut off when jammed. Learn how to remove the debris, and reset the brush bar.

  • Washing the Soft Roller cleaner head

    You can wash the roller on your cleaner head. See how to do it.

  • Flashing filter light

    The light flashes intermittently when the filter isn’t fitted correctly, and your machine will stop. See how to refit it, and get your machine running again.

  • Checking for blockages

    If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

  • Close-up of Dyson attachment tools.

    Switch accessories quickly

    The quick-release tools click into place, and release in moments by simply depressing the release switch.

  • Image showing the use of three power modes.

    Three power modes

    Toggle between Suction mode 1 and 2 – and boost mode, for stronger suction. To change modes, simply slide the control back and forth.

  • Image shows how to empty the bin.

    Don’t overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Frequently asked questions

Yes, the Dyson Cyclone V10 Dok™ is compatible with all Dyson Cyclone V10™ cordless vacuums.

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

No. Don't pick up water or other liquids with your machine.

The Dyson guarantee

  • 'How to' Icon

    'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips Icon

    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owners Icon

    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

  • Expert advice Icon

    Expert advice. 7 days a week.

    The Dyson helpline is open Monday - Friday from 8am to 8pm and Saturday - Sunday from 8.30am to 4pm AEST.

  • Parts and labour Icon

    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period.

  • Replacement Icon

    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.